About Us:
Join a dynamic and innovative company dedicated to helping businesses thrive through cutting-edge technology solutions. We pride ourselves on fostering a collaborative and growth-oriented workplace, where your ideas and skills will be valued and nurtured
Role Overview:
We are seeking a passionate System Engineer to join our technical team. In this role, you will play a vital part in ensuring the seamless operation of our clients’ IT infrastructure, covering network systems, Microsoft 365, endpoint protection, backup solutions, and related services. This is an excellent opportunity for someone eager to grow their skills and make a tangible impact.
Key Responsibilities:
Implementation:
- Assist in deploying network solutions, including routers, switches, and wireless access points.
- Set up and configure Microsoft 365 environments, including email, collaboration tools, and security settings.
- Deploy endpoint protection and backup solutions to safeguard critical systems and data.
Monitoring & Management:
- Continuously monitor network performance and troubleshoot connectivity issues.
- Manage Microsoft 365 accounts, permissions, and updates to ensure optimal performance.
- Oversee endpoint protection systems, ensuring compliance with security policies.
- Conduct regular checks and updates for backup systems to ensure data integrity and availability.
Technical Support:
- Provide first and second-level support for technical issues related to networks, Microsoft 365, endpoints, and backups.
- Resolve incidents promptly, escalating complex cases as needed.
- Document issues, solutions, and best practices to enhance the support knowledge base.
What We Offer:
- Hybrid Work Environment: Enjoy the flexibility of working from the office and remotely.
- Training & Certifications: Access to professional development programs to enhance your skills and certifications.
- Career Growth: Clear pathways for promotions and opportunities to lead projects.
- Supportive Culture: Be part of a collaborative team that values your input and ideas.
- Technology Exposure: Work with the latest IT tools and technologies.
Salary
- 6000 SAR
- Quarterly Financial Rewards based on performance.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
- Basic knowledge of Microsoft 365 administration.
- Understanding of endpoint protection solutions and backup technologies.
- Problem-solving mindset with strong analytical skills.
- Excellent communication skills in Arabic and English.
Preferred Skills:
- Certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or similar.
- Experience with helpdesk systems and ticketing tools.
- Hands-on experience with monitoring and management tools.
How to Apply:
you are a motivated individual eager to grow your career in IT, we would love to hear from you.
Embark on a career where your expertise drives innovation and empowers businesses.